Studio Sales Manager
Part Time • Hybrid - US
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
New Mom School is a community-centered program designed to support moms through pregnancy and the first year of motherhood. Our studios provide expert-led education, meaningful connection, and a welcoming space where moms can build their village.
We are looking for a warm, organized, and proactive Program Manager who thrives in a sales-focused role. This position plays a key role in growing the studio by managing incoming leads, enrolling new moms, coordinating events, maintaining community partnerships, and supporting social media engagement. The ideal candidate is highly responsive, detail-oriented, and comfortable guiding conversations that lead to enrollment.
Hours: Approximately 20 hours per week
Location: Hybrid (remote work with some in-studio responsibilities)
Location: Hybrid (remote work with some in-studio responsibilities)
Key Responsibilities
Lead Follow-Up & Enrollment
- Respond promptly to new leads from Momence, website inquiries, social media messages, and referrals
- Follow up with prospective moms through calls, texts, and emails to answer questions and guide them toward enrollment
- Schedule and conduct studio tours or informational calls with interested moms
- Track and manage leads in the CRM to ensure timely and consistent follow-up
- Convert interested moms into enrolled participants in upcoming classes
Bumps & Bagels Event Coordination
- Manage logistics and registrations for Bumps & Bagels events
- Personally confirm attendance and follow up with registrants before the event
- Help host the event day-of, ensuring guests feel welcomed and supported
- Follow up with attendees after the event to answer questions and encourage enrollment
- Track attendance and conversion results to improve future events
Partner Outreach & Community Relationships
- Maintain consistent outreach to key referral partners including OB offices, pediatricians, therapists, doulas, and local providers
- Coordinate partner visits, drop-offs, and lunch-and-learn opportunities
- Track communication and follow up regularly to strengthen referral relationships
- Identify new local partnerships and community opportunities that support lead generation
Client Experience & Retention
- Maintain communication with enrolled moms to ensure a positive program experience
- Monitor attendance and proactively reach out if a mom misses sessions or needs support
- Encourage continued participation in additional programs when appropriate
Social Media Management
- Manage the studio’s Instagram account, including posting, stories, and engagement
- Respond to DMs and comments in a timely and professional manner
- Share upcoming classes, events, and community highlights
- Coordinate content using brand templates and guidance
Sales Tracking & Reporting
- Track weekly enrollment activity and progress toward monthly goals
- Monitor lead sources, conversions, and event performance
- Provide regular updates on sales pipeline and outreach efforts
Qualifications
- Strong communication and relationship-building skills
- Comfortable with sales conversations and guiding prospective clients toward enrollment
- Highly organized with strong attention to detail and follow-through
- Ability to manage multiple conversations and tasks simultaneously
- Experience with CRM tools, scheduling systems, or social media platforms preferred
- Passion for supporting new moms and building community
Compensation
Starting at $25/hour, with opportunities for quarterly bonuses!
Flexible work from home options available.
Navigate Motherhood with Confidence
Our classes empower new moms through a research-based curriculum, deep connections and a mom-first approach to fully embrace the transformative experience of motherhood.