Enrollment & Sales Specialist
Westlake Village
Enrollment & Sales Specialist
Part Time • Westlake Village
Benefits:
- Bonus based on performance
- Flexible schedule
- Training & development
New Mom School is seeking a Part-Time Enrollment & Sales Specialist to help guide prospective moms from initial inquiry to enrollment in our programs. This is not a cold-calling or high-pressure sales role. We are looking for someone who enjoys building relationships, following up consistently, uncovering needs, and helping families find the right support during pregnancy and early motherhood.
The ideal candidate is organized, proactive, comfortable having conversations by phone, text, and email, and genuinely enjoys helping people make decisions that improve their lives.
This role will be mostly remote, but occasional travel to the studio may be required at least once a month on a weekend for our program preview event. This position will be roughly 15 hours per week.
Responsibilities
- Follow up with new leads who inquire about New Mom School programs
- Conduct phone consultations with prospective customers
- Manage lead communication through phone, text, email, and CRM tasks
- Consistently execute follow-up sequences to maximize enrollment opportunities
- Track lead activity and maintain accurate CRM records
- Identify enrollment opportunities and guide prospects through the decision-making process
- Re-engage inactive leads and nurture long-term prospects
- Support retention and re-enrollment outreach with existing studio customers when needed
- Collaborate with studio owners and the corporate team to ensure a positive customer experience
- Provide regular reporting on lead activity, conversions, and sales performance
What We're Looking For
Required:
- Previous sales, customer service, enrollment, admissions, membership, or client relationship experience
- Strong verbal and written communication skills
- Comfortable making outbound calls and following up consistently
- Highly organized and self-motivated
- Ability to work independently in a remote environment
- Strong follow-through and attention to detail
Preferred:
- Experience in wellness, fitness, education, healthcare, childcare, community-based businesses, or membership sales
- Experience using a CRM
- Experience working with mothers, families, or parent-focused businesses
- Bonus if you are an alumni of our program
Who Will Thrive in This Role
This role is a great fit for someone who:
- Loves connecting with people and building trust
- Enjoys helping customers make confident decisions
- Believes follow-up is a service, not a nuisance
- Is motivated by results but doesn't rely on aggressive sales tactics
- Wants meaningful, flexible work that supports families during an important stage of life
Compensation
- Hourly compensation plus performance-based bonus opportunities
- Approximately 15 hours per week with flexible scheduling
- Opportunity for increased hours and responsibility as the company continues to grow
About New Mom School
New Mom School provides education, support, and community for mothers during pregnancy and the first year postpartum. Through expert-led classes and meaningful connections, we help moms navigate one of the most important transitions of their lives with confidence and support.
Compensation: $20.00 - $25.00 per hour
Navigate Motherhood with Confidence
Our classes empower new moms through a research-based curriculum, deep connections and a mom-first approach to fully embrace the transformative experience of motherhood.
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